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How to manage your policy

With the Root app, managing your policy is quick and easy. When you have Root car insurance or bundle your car coverage with homeowners or renters, everything you need is right at your fingertips.

Get the app

The Root app puts the control in your hands

Manage your policy when it’s convenient for you. The streamlined Root app makes it simple, letting you update your policy with just a few taps.

Access your policy documents

Find all your policy documents and your car insurance card anytime, anywhere.

Review or update your coverages

See your new price before you make changes.

Update your information

Changing your address or adding a landlord is quick and easy.

Add or remove drivers and vehicles

You can see how any adjustments you make will affect your rate.

Update and review your payment information

Change your payment method or see when your next payment is due.

Help and support, right in the app

No confusing insurance speak or long forms here. Just simple to follow steps and helpful information.

Have a question about managing your policy? The Help & Support section in the app provides guides for how to make your updates, sending you to the right spot in the app to make your changes. It also provides articles with additional information to help you make the best policy choices for you. 

Need to contact Customer Support? You can do that through the app, too.

Learn more about managing your policies

Car insurance

Discover everything from how to change your payment date to how renewals work with the Root car insurance FAQ.

Homeowners insurance

See how simple the app makes it to access your coverages and policy information with the Root Home homeowners FAQ.

Renters insurance

Find answers to your renters policy questions, like what happens if you move, with the Root renters insurance FAQ.

Still have questions about managing your policy?

Customer Support is always happy to help.

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Root Inc.

80 E. Rich Street

Suite 500

Columbus, OH 43215

Copyright ROOT 2024. ROOT is a registered servicemark of Root Insurance Company, Columbus, OH. Disclaimer for quotes: We reserve the right to refuse to quote any individual a premium rate for the insurance advertised herein. Disclaimer for coverage: Coverage is available in the event of a covered loss. Exclusions may apply. Not available in all states. Disclaimer for savings: Based on savings reported by actual customers who purchased a new Root policy between October 2019 - July 2020; changes in coverage levels not evaluated. For California residents: Telematics is not used and resulting represented savings are not applicable. Referral program not applicable. Roadside Assistance purchased as separate coverage. Visit for more information. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.