Weather related events
Root customers in California counties affected by recent wildfires
Effective Aug 26, 2020
Root Insurance is offering the following support for our customers who live in the state of California:
California has recently experienced wildfires throughout the state. These events have resulted in the destruction of property and the displacement of many Californians. Pursuant to the state of emergency declared on August 18, 2020, if you have suffered severe damage, physical injury, evacuations, or the loss of basic services as a result of these severe weather events, you may request a grace period, up to 60 calendar days, to pay your Root auto insurance premiums. We will continue to work with customers on a case-by-case basis if wildfire-related issues continue in California. If you have any questions or concerns regarding these changes, please contact Root Insurance at 1-866-980-9431. For more information, please view the bulletin released by the California Insurance Commissioner.