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Weather related events

Root customers in Texas affected by severe weather

Effective February 23, 2021 Expires March 8, 2021

Due to the severe weather in Texas, we are offering policyholders a 2-week period to request an extension on their next bill.

To request an extension, email TexasBillingExtension@joinroot.com by March 8, 2021 with the following information:

  • First and last name of the primary policyholder

  • Date of birth of the primary policyholder

  • Policy number

What will happen next: 

  • You will be put on a repayment plan for your extended payment. 

  • You will get an email with repayment plan information before your repayment plan starts.

We know this is a challenging time, so please reach out to us at TexasBillingExtension@joinroot.com if you have any questions.

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Root Inc.

80 E. Rich Street

Suite 500

Columbus, OH 43215

Copyright ROOT 2021. ROOT is a registered servicemark of Root Insurance Company, Columbus, OH. Disclaimer for quotes: We reserve the right to refuse to quote any individual a premium rate for the insurance advertised herein. Disclaimer for coverage: Coverage is available in the event of a covered loss. Exclusions may apply. Not available in all states. Disclaimer for savings: Based on savings reported by actual customers who purchased a new Root policy between October 2019 - July 2020; changes in coverage levels not evaluated. For California residents: Telematics is not used and resulting represented savings are not applicable. Referral program not applicable. Roadside Assistance purchased as separate coverage. Visit joinroot.com/califaq for more information. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.