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Weather related events

Root customers in Tennessee counties affected by recent storms

Effective Apr 27, 2020
Expires Jun 12, 2020

Root Insurance is offering the following support for our customers who live in the state of Tennessee:

Tennessee has recently experienced devastating tornadoes. These events have resulted in the destruction of property and the displacement of many Tennesseans. Pursuant to the Emergency Declaration issued on April 24th, if you have suffered severe damage, physical injury, evacuations, or the loss of basic services as a result of these severe weather events, you may request a grace period, up to 60 calendar days, to pay your Root auto insurance premiums.

We will continue to work with customers on a case-by-case basis if additional tornado-related issues arise in Tennessee. If you have any questions or concerns regarding these changes, please contact Root Insurance at 1-866-980-9431.

For more information, please view the bulletin released by the Tennessee Department of Commerce and Insurance.


Root customers in Arkansas counties affected by recent storms

Effective March 22, 2020
Expires May 27, 2020

Root Insurance is offering the following support for our customers who live in the state of Arkansas:

Governor Asa Hutchinson issued Disaster Recovery proclamation 20-06 on March 29, 2020 declaring Craighead county a disaster area. If you have suffered severe damage, physical injury, evacuations, or the loss of basic services as a result of these storms, you may request an extension or grace period, up to 60 calendar days, to pay your Root auto insurance premiums.

We will continue to work with customers on a case-by-case basis if additional storm-related issues arise in Arkansas. If you have any questions or concerns regarding these changes, please contact Root Insurance at 1-866-980-9431.

For more information, please view the bulletin released by the Arkansas Insurance Department.


Root customers in Arkansas counties affected by recent storms

Effective May 21, 2019
Expires July 21, 2019

Root Insurance is offering the following support for our customers who live in the state of Arkansas:

Governor Asa Hutchinson declared a state of emergency due to the severe storms and flooding that began on May 21, 2019. If you have suffered significant property damage, injuries, or related loss of life as a result of these storms, you may request an extension or grace period, up to 60 calendar days, to pay your Root auto insurance premiums.

We will continue to work with customers on a case-by-case basis if additional storm-related issues arise in Arkansas. If you have any questions or concerns regarding these changes, please contact Root Insurance at 1-866-980-9431.

For more information, please view the bulletin released by the Arkansas Insurance Department.


Root customers in Ohio counties affected by recent storms

Posted May 31, 2019
Expires July 28, 2019

Root Insurance is offering the following support for our customers who live in Greene, Mercer, and Montgomery counties:

Governor Mike DeWine declared a state of emergency due to severe weather on May 20, 2019. As a result of these storms, you have the option to defer your Root auto insurance premium payments, interest free, for up to 60 calendar days from the original premium due date. In addition, any policy provision that is time sensitive and due within this time frame, such as information for a claim, may be extended 60 days upon your request, but no later than July 28, 2019.

We will continue to work with customers on a case-by-case basis if additional storm-related issues arise in Ohio. If you have any questions or concerns regarding these changes, please contact Root Insurance at 1-866-980-9431.

For more information, please view the bulletin released by the Ohio Department of Insurance.

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Root Insurance Company

80 E. Rich Street

Suite 500

Columbus, OH 43215

Copyright ROOT 2020. ROOT is a registered servicemark of Root Insurance Company, Columbus, OH. Disclaimer for quotes: We reserve the right to refuse to quote any individual a premium rate for the insurance advertised herein. Disclaimer for coverage: Coverage is available in the event of a covered loss. Exclusions may apply. Not available in all states. Disclaimer for savings: Based on savings reported by actual customers who purchased a new Root policy between September 2018 - August 2019; changes in coverage levels not evaluated. For California residents: Telematics is not used and resulting represented savings are not applicable. Referral program not applicable. Roadside Assistance purchased as separate coverage. Visit joinroot.com/califaq for more information.