Weather related events

Root customers in Tennessee counties affected by tornadoes

Effective December 10, 2021 Expires February 8, 2022 Root Insurance is offering the following support for our customers who live in the impacted portions of Tennessee: Tennessee has recently experienced a catastrophic event throughout the state. These events have resulted in the destruction of property and the displacement of many customers.

Pursuant to the state of emergency declared by Governor Bill Lee on December 14, 2021, Root customers may be eligible for an extension on their insurance bill if they reside in an affected portions of Tennessee. If you have suffered severe damage, physical injury, evacuations, or the loss of basic services as a result of these events, you may request a grace period, up to February 8, 2022, to pay your Root auto insurance premiums.

We will continue to work with customers on a case-by-case basis if related issues continue in Tennessee. If you have any questions or concerns regarding these changes, please contact Root Insurance at 1-866-980-9431. For more information, please view the bulletin released by the Office of the Governor.