Weather related events
Root customers in Texas affected by severe weather
Effective February 23, 2021 Expires March 8, 2021
Due to the severe weather in Texas, we are offering policyholders a 2-week period to request an extension on their next bill.
To request an extension, email TexasBillingExtension@joinroot.com by March 8, 2021 with the following information:
First and last name of the primary policyholder
Date of birth of the primary policyholder
What will happen next:
You will be put on a repayment plan for your extended payment.
You will get an email with repayment plan information before your repayment plan starts.
We know this is a challenging time, so please reach out to us at TexasBillingExtension@joinroot.com if you have any questions.