Roadside Assistance, included with every policy

Root to the rescue! Need a tow or emergency gasoline? Hey, it happens. And when it does, Root’s easy Roadside Assistance is ready for you.

Roadside Assistance is a benefit that’s included with every Root policy—not an add-on expense, which most companies offer. Any service under $100 is covered for vehicles on your policy, up to three incidents per vehicle, per 6-month policy term.

Here’s how it works:

  1. At the bottom of your home screen in the app, scroll left and tap File a Claim.
  2. Choose Roadside Assistance.
  3. Any service under $100 is covered for vehicles on your policy, up to three incidents per vehicle, per 6-month policy term.
  4. If you owe anything for a service, you can pay through the app.

If you choose to use another Roadside Assistance provider, email all receipts to [email protected] for reimbursement.

Roadside problems happen to just about everyone—do you want to be on the hook when it happens to you? With Root, you don’t have to be. (Phew.)

Let’s say you...


Car key on key chain

Lock your keys in the car

Of course it always happens at the worst time. Cue Root and a locksmith is on the way.


Gas can

Run out of gas

It happens to the best of us. Not to worry. Our Roadside Assistance partner can help.


Flat tire

Get a flat tire

Sure, you can unpack the trunk, dig out the jack, and start cranking on the lug nuts.

But on a busy street? At night? In the rain? You need an expert who can do it safely—and probably in half the time. Root’s Roadside Assistance will handle it.


Car battery

Need a jump-start

Maybe your battery is old, or you simply left a light on overnight. For whatever reason, the battery is dead, and we’re there to help.


Towing hook

Require a tow truck

If your car’s not safe to drive or you need help out of a ditch, Roadside Assistance will help you get unstuck.



Is it really that simple? Yes. Everything in the app is. And if rates up to 52% off weren’t good enough, now you have this extra perk, too. It’s already included in your policy.

(Not a Root member yet? Get a quote.)

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