Get a quote

Roadside Assistance

From a tow to gas delivery, get the roadside help you need, right when you need it. Included with every Root policy.

Check our prices

What is Roadside Assistance?

Roadside Assistance is a service provided with every Root car insurance policy. Root customers receive 24-hour emergency roadside help if they ever find themselves stuck on the side of the road.

What does Roadside Assistance cover?

Here’s the help you can get with Root’s Roadside Assistance.

black circe with white car battery icon

Jump-start

If your battery dies, we’ll provide a jump-start to get your vehicle moving again.

Towing

If your car breaks down, we can tow your car to a location you choose.

black circle with white fuel can icon

Fuel delivery

If you run out of gas, we’ll bring some to you.

black circle with white spare tire icon

Spare-tire installation

Need flat tire service? We can change your damaged tire out with your spare.

black circle with white lock icon

Lockout service

If you lock yourself out of your car, we’ll help you get back in.

black circle with white traffic cone icon

Winching

If your vehicle gets stuck in sand or mud, we can pull your car out.

black dollar sign in circle outline icon

How much does Roadside cost?

Other roadside assistance plans, like AAA, require membership fees, but when you have a policy with Root, your Roadside Assistance is included. For vehicles on your policy, we cover any service up to $100, up to 3 times per vehicle, per 6-month policy period. 

The only cost to you is if you ever need to request service more than 3 times during a 6-month policy period or if the service you request costs above $100. The good news is that most services cost less than that.

The Root roadside assistance app screen on a phone next to a white and orange tow truck

How does Roadside Assistance work?

Getting roadside help is simple—you can request it right through the Root app. Once you’ve requested help, you can choose to receive text updates about your service and to track your Roadside Assistance driver in real time.  To request roadside service once you’re a Root customer, just open the app and select File a Claim at the bottom of your home screen. Then choose Roadside Assistance. If you owe anything, you can just pay through the app. Otherwise, it’s all taken care of for you.

Get the service you need, when you need it

With Roadside Assistance included in every Root policy, you’ll always have it on hand. See how much you can save with a free quote. 

Check out all of the Root’s coverage options.

Check our prices

Related blogs

How to choose Rental and Roadside coverages

May 2, 2018

Car Insurance in Everyday English, Part 4 | So, let's talk roadside assistance and rental coverage—two car insurance coverages which are usually optional and can be really useful.

Read more

Roadside Assistance, included with every policy

October 30, 2018

Root to the rescue! Need a tow or emergency gasoline? Hey, it happens. And when it does, Root’s easy Roadside Assistance is ready for you.

Read more

5 tips on how to switch car insurance companies

February 18, 2019

It’s easier than you think to change insurance companies. And the amount you could save is often worth the small hassle.

Read more

Car insurance FAQCar insurance coverageRenters insuranceHomeowners insuranceClaimsTest driveReferralsContactInvestor relations
PressBlogTerms and conditionsPrivacy policyApp license agreementUGC privacy noticeWeather related eventsNon-weather emergenciesSitemapDo not sell or share my personal informationManage Cookies

Root Inc.

80 E. Rich Street

Suite 500

Columbus, OH 43215

Copyright ROOT 2024. ROOT is a registered servicemark of Root Insurance Company, Columbus, OH. Disclaimer for quotes: We reserve the right to refuse to quote any individual a premium rate for the insurance advertised herein. Disclaimer for coverage: Coverage is available in the event of a covered loss. Exclusions may apply. Not available in all states. Disclaimer for savings: Based on savings reported by actual customers who purchased a new Root policy between October 2019 - July 2020; changes in coverage levels not evaluated. For California residents: Telematics is not used and resulting represented savings are not applicable. Referral program not applicable. Roadside Assistance purchased as separate coverage. Visit joinroot.com/califaq for more information. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.