Root Consumer Privacy Notice
Last updated on October 30th, 2025
What does Root, Inc. ("Root") do with your personal information?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
Social Security number and insurance claim history
Credit-based insurance scores and income
Transaction history and payment history
When you are no longer our customer, we continue to share your information as described in this notice.
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Root chooses to share; and whether you can limit this sharing.
Questions?
Call 866-980-9431 or go to https://www.joinroot.com.
Who we are
Who is providing this notice?
Insurance agencies and companies under the Root brand and the Redpoint Insurance Group, LLC.
What we do
How does Root protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Root collect my personal information?
We collect your personal information, for example, when you:
Open an account or give us your contact information
Pay insurance premiums or file an insurance claim
Apply for insurance
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
sharing for affiliates’ everyday business purposes – information about your creditworthiness
affiliates from using your information to market to you
sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
Root does not share with our affiliates
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
Root does not share with nonaffiliates so they can market to you
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Our joint marketing partners include automotive financing companies, automotive advertising platforms, and consumer financial services companies
Other important information
This notice applies to driving data that we collect with consent through Root’s mobile application, from your device or from your vehicle through agreements with the manufacturer. We use this information to determine insurance rates and provide our services. To learn how Root uses and shares information we collect when we are not providing a financial product or service to you, please visit our Privacy Policy at https://www.joinroot.com/privacy-policy/.
Root legal entities
Root Insurance Company, Root Insurance Agency, LLC, Root Property & Casualty Company, Root Florida Insurance Company, Root Reinsurance Company, Ltd., Root Lone Star Insurance Agency, Root Republic Managing General Agency, LLC, Root Texas Managing General Agency, LLC, and Redpoint Insurance Group, LL