Meet the people of Root
As part of my job, I get to figure out what being a good claims organization actually means—how we’re going to measure it, what data we should be collecting, what our KPIs should be.
It’s really just a different environment here—completely different from where I came from. It’s like a little family, and we're pushing forward with the same goal in mind.
APD Claims Adjuster
Being a product designer is really about finding the most valuable thing to a person at any given time in their insurance experience and working to provide that value to them.
Yes, it is intensive. But it's also so nice to feel like what you’re doing matters; like you’re doing important, impactful work.
Meet the people of Root
There’s a reason we’re headquartered in Columbus
It’s a city built on a rich foundation of financial services and insurance companies.
As home to one of the country’s largest universities, it’s brimming with young talent and innovation.
The Ohio government agencies and initiatives focused on transportation are some of the most progressive in the country and have been a large part of helping us shape our offer to consumers.
And perhaps the biggest reason we’re located in the Midwest? It’s where our customers are. As the top test-market city in the country, Columbus gives us diverse insight and data on the actions, challenges, and lives of the people who use our products every day.
Where we come from
We’ve relocated talent from all over the country to our headquarters in Columbus.
The beliefs CEO Alex Timm wrote at our onset are still true today.
Embrace the love of the problem.
Ask forgiveness rather than permission.
Filter the temptation to do the obvious.
Question the norm.
Judge on the merits of work.
Invest, don’t spend.
Tackle the tough challenges head-on.
Celebrate ambitious teamwork.
Empower the customer.
Have the uncomfortable conversations.
Lead with empathy.
What draws people to Root
Ask anyone who works here and you’ll hear similar reasons for why they joined.
For assertive self-starters, the opportunities to contribute are limitless.
By challenging the way it’s always been done, we solve problems that have a big impact on our business.
We encourage rich discussion and civil debate at every turn.
We are inspired by the collection of crazy-smart people around us.
San Francisco studio
Home to our west coast Research and Development team.
Home to our extended Product teams.
Home to the Claims team that serves our western U.S. customers.