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Director of Product - App Experience

Remote (Columbus, OH)


The Position.
Consumer behavior is nebulous. Occasionally, hints are dropped for entrepreneurs on how to create a better mousetrap.  However, these hints are fleeting, often misguided, and seldom specific enough for a product manager, designer, or engineer to build an exact product that matches the consumer preference in the market.  More often than not, this difficulty leads to consumer behavior being treated as a mythical creature - the understanding of which relegated to the realm of magic gifted at birth to a few lucky billionaires - a magic which can’t be learned. 

We don’t believe in magic or divine intervention that graces a few lucky entrepreneurs.  We do, however, believe in leveraging structured, rigorous thinking guided by the scientific process to create products that customers love.

As Director of Product at Root, you’ll lead a team of product managers in pursuit of a more perfect experience. You’ll leverage data from disparate sources, the talent and insights of your product team as well as designers and engineers working across multiple projects in the effort of crafting that experience. You’ll be responsible for product performance, the growth and success of your product management team, development of a product roadmap, and execution of strategic initiatives. 

Reports to: Group Lead

What you’ll be doing.

  • Work with VP of Product and your direct team of product managers to build and maintain a roadmap for your areas of responsibility.
  • Maintain roadmap alignment with company strategic initiatives.
  • Partner with leadership team to achieve organizational buy-in on key product efforts.
  • Identify process and organizational bottlenecks and leverage these opportunities to constantly improve efficiency.
  • Be an expert with respect to the competition and leverage that expertise to drive product innovation and capture market opportunities.

What we’re looking for.

  • Bachelor’s degree in Engineering, Mathematics, or another quantitative field.
  • 6+ years of product experience, 2+ years of management experience.
  • Exceptional leadership skills; naturally collaborative and able to work directly with a team as well as cross functionally without direct managerial authority.
  • Product domain expertise spanning the customer discovery, planning, and product development process; deep understanding of customer-centric product practices; ability to mentor and develop expertise in others.
  • Strong technology background, including understanding of technical capabilities on mobile and web platforms.
  • Highly analytical; excel at leveraging customer research and analytics to drive product decisions.
  • Superior problem-solving skills with ability to think strategically and innovatively.
  • Detail oriented; ability to multitask and prioritize projects.
  • Roll-up-the sleeves work ethic and “do-what-it takes” attitude to efficiently execute and drive for results in a fast-pace work environment.
  • Proven ability to thrive in a results-driven, fast-pace work environment.

Get In Touch

Finding the right people to help us build Root is a top priority. Whether you would like to explore the possibility of working together or simply learn more about the position, we’d love to hear from you!

Apply now

Join us

At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.

Who we are

We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.

What draws people to Root

Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:

Autonomy—for assertive self-starters, the opportunities to contribute are limitless. Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business. Collaboration—we encourage rich discussion and civil debate at every turn. People—we are inspired by the collection of crazy-smart people around us.

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Root Inc.

80 E. Rich Street

Suite 500

Columbus, OH 43215

Copyright ROOT 2021. ROOT is a registered servicemark of Root Insurance Company, Columbus, OH. Disclaimer for quotes: We reserve the right to refuse to quote any individual a premium rate for the insurance advertised herein. Disclaimer for coverage: Coverage is available in the event of a covered loss. Exclusions may apply. Not available in all states. Disclaimer for savings: Based on savings reported by actual customers who purchased a new Root policy between October 2019 - July 2020; changes in coverage levels not evaluated. For California residents: Telematics is not used and resulting represented savings are not applicable. Referral program not applicable. Roadside Assistance purchased as separate coverage. Visit joinroot.com/califaq for more information. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.