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Senior Product Manager - Underwriting & Policy Risk Management

Remote (or Columbus/Chicago)

The Position.

Providing customers the best, fair price is core to our business model. This requires us to execute effectively across a wide range of risk management strategies including pricing, underwriting, and policy operations. Most insurance companies trudge through the process, tweaking plans at a snail’s pace. At Root, we update these strategies constantly, leveraging data science-based models and nimble technology to maximize premium growth with loss performance. Product managers in the insurance space are responsible for this important, yet difficult task. If not handled strategically, insurance risk management leads to a trade-off between growth and profit - the understanding of which requires the use of precise tools in favor of blunt instruments. 

To this end, we believe in leveraging structured, rigorous thinking guided by the scientific process to create products that customers love and benefit the company’s bottom line. Although this process takes longer, long-term profitability and customer loyalty matter more to us than short term gimmicks that erode customer trust.

As a Product Manager supporting our Underwriting & Policy Risk Management capabilities, you will partner with our Underwriting and Pricing Leadership to design and build an insurance product that fits our market mix and improves cost-side unit economics through underwriting, policy/coverage design, fraud prevention, and customer experience segmentation.

What You'll Be Doing:

  • Areas of Focus: Insurance Policy Design, Non-rating Risk Management Strategy, Underwriting Automation and Tooling, and Product Implementation
  • Work with Product Group Lead and Pricing Organization Leadership to build strategy from the ground up for your area of focus 
  • Create, manage, and adapt product roadmap to meet quarterly objectives/KPIs
  • Lead a team of engineers to drive the full product life cycle, spanning ideation, design, implementation, testing, and iteration
  • Break down work into weekly sprints and ensure team meets execution goals
  • Build out underwriting analytics capabilities and perform ongoing and ad-hoc analysis to assess product performance and extract new product insights
  • Collaborate with key business stakeholders in actuarial, data science, compliance, and customer conversion departments
  • Enable a lean and strategic underwriting organization through the creation of effective tools and automation

What We're Looking For:

  • 5+ years of business experience; 2+ years of product experience;
  • Insurance domain expertise; insurance related certifications (CAS, SOA, CPCU) a plus
  • Product domain expertise spanning the discovery, planning, and product development process; deep understanding of customer-centric or insurance product practices
  • Bachelor’s degree in quantitative fields such as Business, Engineering, Mathematics, Actuarial, etc.
  • Comfortable with ambiguity; defines effective, specific solutions from broad problem statements
  • Highly analytical; excel at leveraging analytics to drive profitable product decisions
  • Superior problem-solving skills with ability to think strategically and innovatively
  • Detail-oriented; ability to multitask and prioritize projects
  • Roll-up-the sleeves work ethic and “do-what-it takes” attitude to efficiently execute and drive for results in a fast-pace work environment
  • Excellent written and verbal communication skills
  • Proven ability to thrive in a results-driven, fast-pace work environment
  • Exceptional leadership skills; naturally collaborative, excelling at influencing without direct authority

Get In Touch

Finding the right people to help us build Root is a top priority. Whether you would like to explore the possibility of working together or simply learn more about the position, we’d love to hear from you!

Apply now

Join us

At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.

Who we are

We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.

What draws people to Root

Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:

Autonomy—for assertive self-starters, the opportunities to contribute are limitless. Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business. Collaboration—we encourage rich discussion and civil debate at every turn. People—we are inspired by the collection of crazy-smart people around us.

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Root Inc.

80 E. Rich Street

Suite 500

Columbus, OH 43215

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