We’re hiring a Quality Assurance Engineer II in Remote (Columbus, OH)

The engineering team at Root strives to be one of the most transformative engineering teams ever. We’re changing the way an industry works by leveraging technology and data to build the best products possible. Even with our significant growth, we operate in small teams that are given ownership over projects and results.

Our team excels at delivering software to solve the problems in front of us at Root: presently, a suite of world-class mobile, web, and server-based products obsessed with the customer experience. We’re looking for somebody to help ensure the reliability of these app’s features by joining our Quality Assurance team. The Quality Assurance team is a highly collaborative group of individuals that partners with our other engineering and product teams to thoroughly test app functionality and help maintain our reputation as a dependable and revolutionary insurance provider.

Things that you'll be doing:

New Features
- Work with product and engineering teams to finalize requirements
- Identify areas to improve the customer experience as designs are being finalized
- Write thorough test plans to ensure that all required and reasonably likely use cases are covered
- Work with other QA team members to verify that new features work as expected by executing manual test plans
- Perform exploratory testing to ensure that not only intended but also likely use cases function as desired

Regression Testing
- Develop strong familiarity with existing app functionality and underlying business model
- Perform manual regression testing on both platforms (Android and iOS) using multiple devices
- Perform exploratory testing to ensure that not only intended but also likely use cases function as desired

Web Testing
- Test Root product websites against standard Web best practices
- Cross-browser testing in supported Web and mobile browsers
- Functional testing of all Web features

Bug Reporting
- Document clear steps for bug reproduction
- Triage bug reports to appropriate teams
- Keep track of bug life cycle and verify bug fixes

- Help maintain QA testing documentation
- Help maintain app functionality documentation


  • Experience writing manual test scripts against requirements and design documentation
  • Experience working in both iOS and Android platforms
  • Experience testing against Web best practices
  • Excellent written and verbal communication skills
  • Ability to work collaboratively
  • Outstanding attention to detail and commitment to quality

Desired Qualifications

  • 2+ years experience manually testing software applications
  • Familiarity with agile workflows
  • Basic command-line proficiency
  • Familiarity with Web Accessibility best practices and testing

Get in touch

Finding the right people to help us build Root is a top priority. Whether you would like to explore the possibility of working together or simply learn more about the position, we’d love to hear from you!

Apply now
Join us.
At Root, we judge people based on the merit of their work, not who they are. Very few (if any!) people will fit every description, so if you are passionate about what this role entails and are excited about solving real problems, we encourage you to apply; we want to learn about you and what you can add to our team!

Who we are.
Root Insurance is the nation’s first licensed insurance carrier powered entirely by mobile. We were founded on the belief that the services you need for everyday life should serve you better. That’s why we base insurance coverages on you, not your demographic. It’s the way insurance should be. And it’s all conveniently in an app.

What draws people to Root.
We’re a rapidly scaling technology company. Our early success is in large part due to our unwavering standards in hiring. We recognize that our product is only as good as the people building and promoting it. We look for individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and a highly analytical lens. Ask anyone who works here, and you’ll hear similar reasons for why they joined:
Autonomy. For assertive self-starters, the opportunities to contribute are limitless.
Impact. By challenging the way it’s always been done, we solve problems that have a big impact on our business.
Collaboration. We encourage rich discussion and civil debate at every turn.
People. We are inspired by the collection of crazy-smart people around us.

Current job openings

Data Science
Customer Service
Business Development and Strategy

If you’d like to be a part of what we are building but don’t see an opening that suits you, email us at jobs@inc.joinroot.com.