We’re hiring a Manual QA Specialist in Columbus, OH

Our mobile application is the fundament of our product here at Root, and the quality of our app impacts our entire customer base. We’re looking for somebody to help ensure the reliability of our app’s features by joining our Quality Assurance team.  You will work closely with our Quality Assurance Lead and engineering teams to test app functionality and help maintain our reputation as a dependable and revolutionary insurance provider.

In addition to our mobile app, Root maintains a number of websites. While our mobile app is the cornerstone of what we do here at Root, it’s important to us that our high standards for quality extend to our websites as well.

At Root, while we put the onus of quality on the software engineers who are implementing features, we recognize the benefit and importance of having skilled quality assurance professionals perform regression and exploratory testing to help ensure the continued reliability of our app and websites.

Things that you'll be doing:

Regression Testing
-Develop strong familiarity with existing app functionality and underlying business model
-Write and execute test cases for existing features
-Perform manual regression testing on both platforms (Android and iOS) using multiple devices
-Perform exploratory testing to ensure that not only intended, but also likely use cases function as desired

New Features
-Communicate with engineering product team leads about new features
-Write and execute test cases for new features
-Perform exploratory testing to ensure that not only intended, but also likely use cases function as desired

Web Testing
-Test Root product websites against standard Web best practices
-Cross browser testing in supported Web and mobile browsers
-Functional testing of all Web features

Bug Reporting
-Document clear steps for bug reproduction
-Triage bug reports to appropriate teams
-Keep track of bug life cycle and verify bug fixes


  • Background in technology/work experience at a software-focused company
  • Experience working with mobile devices
  • Excellent written and verbal communication skills
  • Outstanding attention to detail and commitment to quality

Desired Qualifications:

  • Experience manually testing software applicationsExperience writing test scripts from requirements documentation
  • Experience with bug tracking or project management software
  • Familiarity with agile workflows
  • Basic command-line proficiency
  • Basic SQL familiarity

Get in touch

Finding the right people to help us build Root is a top priority. Whether you would like to explore the possibility of working together or simply learn more about the position, we’d love to hear from you!

Apply now