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Director of Product - Ops & Internal Tooling

Remote (United States)

The Position.

Consumer behavior is nebulous. Occasionally, hints are dropped for entrepreneurs on how to create a better mousetrap.  However, these hints are fleeting, often misguided, and seldom specific enough for a product manager, designer, or engineer to build an exact product that matches the consumer preference in the market.  More often than not, this difficulty leads to consumer behavior being treated as a mythical creature - the understanding of which is relegated to the realm of magic gifted at birth to a few lucky billionaires - a magic which can’t be learned. 

We don’t believe in magic or divine intervention that graces a few lucky entrepreneurs.  We do, however, believe in leveraging structured, rigorous thinking guided by the scientific process to create products that customers love.

As Director of Product at Root, you’ll lead an exceptionally talented team of product managers and serve as a strategic leader across our internal tooling and compliance domains. 

Reports to: VP of Product

What you’ll be doing

  • Work with the VP of Product and your direct team of product managers to build and maintain a roadmap for your areas of responsibility.
  • Partner with the leadership team to achieve organizational buy-in on key product efforts.
  • Lead a team of engineers, actuaries, and data scientists to drive the complete product life cycle, spanning ideation, design, implementation, testing, and iteration.
  • Build out analytics capabilities and perform ongoing and ad-hoc analysis to assess product performance and extract new product insight.
  • Identify process and organizational bottlenecks and leverage these opportunities to constantly improve efficiency.
  • Break down work into weekly sprints and ensure the team meets execution goals.
  • Develop and inspire a high-caliber team of Product Managers. 

What we’re looking for.

  • Bachelor’s degree in Engineering, Mathematics, or another quantitative field.
  • Business experience in insurance, financial services, data-driven technology companies, or highly regulated industry.
  • 6+ years of product experience, 2+ years of management experience.
  • Exceptional leadership skills; ability to mentor and develop expertise in others.
  • Product domain expertise spanning the customer discovery, planning, and product development process.
  • Highly analytical; excel at leveraging customer research and analytics to drive product decisions.
  • Superior problem-solving skills with ability to think strategically and innovatively.
  • Detail-oriented; ability to multitask and prioritize projects.
  • Roll-up-the sleeves work ethic and “do-what-it takes” attitude to efficiently execute and drive for results in a fast-paced work environment.
  • Proven ability to thrive in a results-driven work environment.

Get In Touch

Finding the right people to help us build Root is a top priority. Whether you would like to explore the possibility of working together or simply learn more about the position, we’d love to hear from you!

Apply now

Join us

At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.

Who we are

We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.

What draws people to Root

Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:

Autonomy—for assertive self-starters, the opportunities to contribute are limitless. Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business. Collaboration—we encourage rich discussion and civil debate at every turn. People—we are inspired by the collection of crazy-smart people around us.

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Root Inc.

80 E. Rich Street

Suite 500

Columbus, OH 43215

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