We’re hiring an Insurance Operations Analyst in Columbus, OH

Update: We're excited that you're interested in Root. In order to maintain a great candidate experience while most of our folks are working from home, we've decided to pause hiring for the time being. We welcome you to apply, and if it's a great fit, we'll reach out when we start to ramp up hiring again. In the meantime, our Candidate Experience Team is working hard to optimize our existing workflows to set us up for additional scale once the situation settles down.

Root was founded on the belief that insurance is a broken industry, and we set out to change it. By getting to the “root” of the issue—the unfair, archaic, complicated insurance business model—and solving it entirely, we set out to transform the insurance world.

We’re looking for an Insurance Operations Analyst to help us develop deeper insights on our products’ performance through research and reporting. With your deep understanding of the insurance industry and its economics, you’ll help our Insurance Operations team identify and analyze both market and competitive intel to better understand our position and potential opportunities. Using cross-company data and extensive research, you’ll evaluate the effectiveness of different initiatives to help identify and prioritize high-impact projects. Once identified, you’ll develop project reporting from the ground up, making sure we’re meeting our deadlines and deliverables.


  • Compile and analyze market data to inform rating and segmentation changes
  • Identify and assess trends in the insurance industry and recommend actions
  • Develop high-frequency reporting on key operational objectives
  • Compile cross-department data to monitor impact of key initiatives
  • Build local (state-specific and intra-state) information sets on insurance environment, competitive environment/dynamics, and how Root is positioned


  • Bachelor’s degree in Finance, Economics, Business, or related fields required; MBA or related graduate degree preferred 
  • 2+ years experience in personal auto industry
  • Strong understanding of insurance economics
  • Experience with SQL or similar programming language
  • Experience in building and monitoring dashboards
  • Basic statistical knowledge


  • Experience in a direct to consumer marketing company
  • Exposure to S&P Market Intelligence tools, Verisk/ISO data, LexisNexis data, other industry databases and tools
  • Experience using Tableau

Get in touch

Finding the right people to help us build Root is a top priority. Whether you would like to explore the possibility of working together or simply learn more about the position, we’d love to hear from you!

Apply now
Why join Root? Because we believe the best way to move the world forward is the relentless pursuit of ideas. We build things that ought to exist, but would not exist, if we were not building them. We do this through immense dedication to our craft, an unwavering focus on our fellow human beings, and a maniacal obsession with the quality of our creations. Problems stick in our craw, and we don’t let them go until we solve them. We believe in the scientific process and know that experimentation is the best way to find truth. We don’t hold ideas down no matter how crazy they may seem. We foster them, nurture them, and unceasingly test them. If you are the kind of person that loves tackling big problems with a collaborative group of people until you find solutions, you belong here.

We believe our customers deserve insurance that is:
Fair. We lean on data, not demographic labels.
Affordable. We base rates on good driver performance.
Personal. We give our customers the power to affect their rates.
Easy. We create an intuitive experience.
Accessible. We make information clear.
Beyond. We are never, ever satisfied with the status quo.

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