We’re hiring a Senior Program Manager in Columbus, OH

In March of 2015, we set out to build an insurance solution that did two things: 1) gave an unprecedented easy user experience and 2) used modern data to more accurately predict risk. We created a mobile car insurance app, and we changed the entire industry in the process. Design and copy, and a strategic approach to both, have been a critical component of the company every step of the way.

Root is a venture-backed technology company. Our early success is in large part due to our unwavering standards in hiring. We recognize that our product is only as good as the people building and promoting it. We look for individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and a highly analytical lens.

Following a recent rebrand, the Marketing Creative team is more focused than ever on telling the Root story through clear, bold, void-of-jargon-and-cliche communications. We’re looking for a person who will grow alongside our Creative team and help our processes become even more agile and empirical.

The Senior Program Manager role exists to help the Marketing Creative team efficiently organize, prioritize, track, manage and measure their projects and initiatives. The right person for this role is a proactive servant leader who has expert understanding of agile/scrum methodologies and is passionate about bringing them to an ever evolving creative team.


Team Leadership
●  Ensuring that agile/scrum values are upheld and empirical process control is maintained
●  Empowering creative and cross-functional contributors to be as self-organized as possible
●  Prioritizing the sequence of work based on the needs of our customers and business
●  Effectively coaching Program Coordinators through prioritization and management of simple and complex projects
●  Coaching direct reports and cross-functional team members through project difficulties 

Project Intake and Cross-functional Collaboration
Managing the intake of new work for the creative team 
● Partnering with Project Coordinators and creative team to ensure backlogs are broken out appropriately for new work
● Coordinating project downloads/kickoffs between the creative and cross-functional team as needed.
● Facilitating ways of working conversations between teams

Day-to-day Program Management
● Prioritizing backlogs based on the needs of our customers and business
● Facilitating agile/scrum events
● Removing blockers for the team
● Coaching the teams through project and process difficulties
● Standing and ending sprints in Jira
● Reporting on and analyzing sprint and project-level data


Agile/scrum values
Servant leadership
Learns and adapts quickly
● Strategic thinking and visioning
Analysis skills 

Comfort with ambiguity
Organization and planning
Negotiation and diplomacy
Integrity and honesty
Calm under pressure
Flexible and adaptable
Values diverse opinions 

Solid experience with Jira or similar scaled agile management tools
Understanding of program management measurement and reporting
Experience with and understanding of Agile/Scrum/Kanban methodologies 


● 7+ years Program, Product, Scrum Master or Project Management experience
● Experience managing others a plus 

Get in touch

Finding the right people to help us build Root is a top priority. Whether you would like to explore the possibility of working together or simply learn more about the position, we’d love to hear from you!

Apply now

Current job openings

Corporate Dev & Strategy
Customer Service
Data Science

If you’d like to be a part of what we are building but don’t see an opening that suits you, email us at [email protected].