We’re hiring an Associate Product Designer in Columbus, OH

This job description may seem like it describes a specific person, but it’s really just a list of qualities that an ideal candidate could have. We believe diverse teams build better products, and we are looking for people who not only contribute hard skills, but also broad perspectives which challenge us to better serve our customers. 

As a product researcher on our operations team, you’ll be focused on helping us collaborate and work with our internal partners to ensure we have high quality products. We expect that this role is comfortable writing copy that breaks down complex ideas into easy to understand language. Although you’ll need to design and implement your work visually, we understand this might not be your strong suit and could be a skill you learn on the job. As an associate-level, you’ll have other designers on your team available for mentorship and assistance with solving complex problems.

Very few(if any!) people will fit every description below; if you identify with any of this and you’re passionate about building products which solve real problems, we encourage you to apply!

About You
You are a thoughtful generalist.
You design from start to finish. This means working with your partners in product management to help define problems, brainstorming solutions, iterating on wireframes, and being comfortable writing and implementing your solutions on our internal tooling. You might not code, but you’re comfortable working closely with engineering throughout development to ensure the final product looks as good in the hands of our users as it did on your screen.

You deeply empathize with customers.
You put every effort into understanding what our customers need. Your background gives you a strong gut about how to solve problems for users. What you don’t know, you learn through qualitative and quantitative research, analyzing previous test results, competitive analysis and whatever other tools are at your disposal.

Passion for the craft of writing
Strong writing isn’t just the ability to write a great headline or a descriptive piece of prose. At Root, it’s about clarity and humanity. It’s using great writing and grammar to tell our story in a way that is accurate and easy, often with strict character limits. We constantly ask ourselves how we can say more with fewer words. And we prove it’s possible every day. 

You solve business problems.
You internalize business needs and ship product which solves those needs. You understand how to focus on a core hypothesis and don’t get distracted by features that detract from that goal.

You have strong opinions, weakly held. 
You express your opinions passionately, but are equally open to changing those opinions in the face of new data. You are a respectful debater who challenges your colleagues to consider alternative viewpoints. 

You make the complex simple
You have a knack for taking complex concepts and making them accessible to non-experts. You explain empathetically and never talk down to the listener. 

Things you might do as a product designer at Root

  • Conduct research to vet ideas before building them
  • Write copy that is able to portray complex ideas in an easy to understand way 
  • Grammar expert
  • Process the results of A/B tests and user research
  • Distill complex problems into easy to understand user flows and wireframes
  • Learn everything there is to know about the insurance industry
  • Work closely with your partners in engineering and product management
  • Work closely with our operational partners to meet legal insurance requirements
  • Facilitate collaborative design with partners in and out of the product design team
  • Be actively involved with defining product strategy & roadmaps
  • Design systems which make building a beautiful and consistent product even easier

  • Who we are.
    Root Insurance is the nation’s first licensed insurance carrier powered entirely by mobile. We were founded on the belief that the services you need for everyday life should serve you better. That’s why we base insurance coverages on you, not your demographic. It’s the way insurance should be. And it’s all conveniently in an app.

    What draws people to Root.
    We’re a venture-backed technology company. Our early success is in large part due to our unwavering standards in hiring. We recognize that our product is only as good as the people building and promoting it. We look for individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and a highly analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:

    Autonomy. For assertive self-starters, the opportunities to contribute are limitless.

    Impact. By challenging the way it’s always been done, we solve problems that have a big impact on our business.

    Collaboration. We encourage rich discussion and civil debate at every turn.

    People. We are inspired by the collection of crazy-smart people around us.

Get in touch

Finding the right people to help us build Root is a top priority. Whether you would like to explore the possibility of working together or simply learn more about the position, we’d love to hear from you!

Apply now

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If you’d like to be a part of what we are building but don’t see an opening that suits you, email us at [email protected].