We’re hiring a Facility Mail Coordinator in Columbus, OH

The Company: Root is a venture-backed technology company founded on the belief that insurance is a broken industry, and we set out to change it. By getting to the “root” of the issue—the unfair, archaic, complicated insurance business model—and solving it entirely, we set out to transform the insurance world.

 We believe our customers deserve insurance that is:
 Fair. We lean on data, not demographic labels.
 Affordable. We base rates on good driver performance.
 Personal. We give our customers the power to affect their rates.
 Easy. We create an intuitive experience.
 Accessible. We make information clear.
 Beyond. We are never, ever satisfied with the status quo. 

The Culture: Root has been rapidly growing for the last few years. Our early signs of success are in large part due to our unwavering standards in hiring. We recognize that our product is only as good as the people building it. We look for passionate problem solvers who can find solutions by moving through the cycle of ideation to implementation with curiosity and rigor. We work together as one team and expect every team member to lead with empathy and courage.

This Position: Just as we strive for best in class customer service for our policyholders, we aim for the same standard of excellence in-house, in the way we support our employees internally. As our Facility Mail Coordinator, you will report to our Facilities Manager and will be responsible for managing and elevating our employee mail/parcel system. You will work to ensure timely deliveries, identify and implement process improvements, and support the needs of multiple departments across Root’s entire business.

Your day-to-day:

  • Sort and distribute mail
  • Manage shipping supply inventory
  • Handling outgoing mail/parcel  
  • Package items and ensure proper labeling
  • Collaborate with our mail carrier services
  • Engaging with internal employees/multiple departments fielding mail needs
  • Supporting Facilities Team in special projects

What you bring to the table:

  • Strong communication skills
  • Organization and time management
  • Thorough understanding of US mail system: labeling, packaging, shipping, etc.
  • Light data entry skills- proficiency in Microsoft Office a plus
  • Ability to lift up to 50 lbs.
  • Basic understanding of office equipment- printer, fax, postage machine.
  • Team-player with a “roll-up-your-sleeves” attitude and a willingness to go the extra  mile

Get in touch

Finding the right people to help us build Root is a top priority. Whether you would like to explore the possibility of working together or simply learn more about the position, we’d love to hear from you!

Apply now

Current job openings

Customer Service
Data Science
Corporate Dev & Strategy

If you’d like to be a part of what we are building but don’t see an opening that suits you, email us at [email protected].