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We’re hiring a

Principal Product Manager - Payments

Columbus, OH

The position.
Root is taking the outdated, $250-billion insurance industry and challenging everything about it. Using telematics and a passion for customer experience, we’ve built one of the fastest growing tech companies. At under five years old, we've already built a business with over $300M in premiums valued by our investors at over $3.65 billion, through a mobile app downloaded over 4.5 million times. And we're just getting started.

What you’ll be doing.
Root’s Payments & Billing team is seeking a Principal Product Manager to drive Root’s payments and billing strategy. You will deeply understand our customer's payment needs and build solutions that make it easier to sign up, pay your monthly premiums, and stay insured. Your product investments will support the broader insurance company: fueling new customer growth, improving customer retention, and supporting profitability goals. This role will work across product, marketing, analytics, and core engineering teams to define and deliver payments infrastructure necessary to achieve these goals.

The ideal candidate has led complex technical products, preferably in payments applications, and has an experimentation and learning mindset coupled with the proven ability to establish a multi-year vision and see around corners. You are obsessed with driving a strong customer experience in everything you do, and can find and distill the common threads that connect disparate business needs across the organization. You will need to operate across a variety of stakeholders from understanding marketing and business development challenges to explaining goals and tradeoffs with senior executives, while defining, communicating and driving a strategic vision. You have a consistent track record of successfully taking end-to-end product ownership, leading and delivering results in a dynamic and fast-paced environment. This role requires strong written and verbal communication skills, an entrepreneurial spirit and the ability to lead effectively across functions.

What We're Looking For.

  • Experience delivering mobile products and services in a high-growth environment.
  • Experience owning internal/core technology or personalization products for an organization.
  • Strengths in building and leveraging stakeholder relationships to drive collaborative, multi-stakeholder projects.
  • Strong written and verbal communication skills.
  • 7+ years product management or equivalent experience across payments, billing systems, or technology products.
  • 3+ years experience driving roadmap strategy and definition, and end-to-end product delivery.
  • Experience contributing to engineering discussions around technology strategy and tradeoffs related to a product.
  • Strong analytical and quantitative skills; ability to use data and metrics to validate assumptions, recommendations, and decisions.

Get In Touch

Finding the right people to help us build Root is a top priority. Whether you would like to explore the possibility of working together or simply learn more about the position, we’d love to hear from you!

Apply now

Join us

At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.

Who we are

We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.

What draws people to Root

Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:

Autonomy—for assertive self-starters, the opportunities to contribute are limitless. Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business. Collaboration—we encourage rich discussion and civil debate at every turn. People—we are inspired by the collection of crazy-smart people around us.

Open positions


4 open positions

Procurement Manager

Columbus, OH or Chicago, IL



Research & Development

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Root Inc.

80 E. Rich Street

Suite 500

Columbus, OH 43215

Copyright ROOT 2021. ROOT is a registered servicemark of Root Insurance Company, Columbus, OH. Disclaimer for quotes: We reserve the right to refuse to quote any individual a premium rate for the insurance advertised herein. Disclaimer for coverage: Coverage is available in the event of a covered loss. Exclusions may apply. Not available in all states. Disclaimer for savings: Based on savings reported by actual customers who purchased a new Root policy between October 2019 - July 2020; changes in coverage levels not evaluated. For California residents: Telematics is not used and resulting represented savings are not applicable. Referral program not applicable. Roadside Assistance purchased as separate coverage. Visit for more information. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.