We’re hiring a Principal Product Manager - Payments in Columbus, OH

The position.
Root is taking the outdated, $250-billion insurance industry and challenging everything about it. Using telematics and a passion for customer experience, we’ve built one of the fastest growing tech companies. At under five years old, we've already built a business with over $300M in premiums valued by our investors at over $3.65 billion, through a mobile app downloaded over 4.5 million times. And we're just getting started.

What you’ll be doing.
Root’s Payments & Billing team is seeking a Principal Product Manager to drive Root’s payments and billing strategy. You will deeply understand our customer's payment needs and build solutions that make it easier to sign up, pay your monthly premiums, and stay insured. Your product investments will support the broader insurance company: fueling new customer growth, improving customer retention, and supporting profitability goals. This role will work across product, marketing, analytics, and core engineering teams to define and deliver payments infrastructure necessary to achieve these goals.

The ideal candidate has led complex technical products, preferably in payments applications, and has an experimentation and learning mindset coupled with the proven ability to establish a multi-year vision and see around corners. You are obsessed with driving a strong customer experience in everything you do, and can find and distill the common threads that connect disparate business needs across the organization. You will need to operate across a variety of stakeholders from understanding marketing and business development challenges to explaining goals and tradeoffs with senior executives, while defining, communicating and driving a strategic vision. You have a consistent track record of successfully taking end-to-end product ownership, leading and delivering results in a dynamic and fast-paced environment. This role requires strong written and verbal communication skills, an entrepreneurial spirit and the ability to lead effectively across functions.

What We're Looking For.

  • Experience delivering mobile products and services in a high-growth environment.
  • Experience owning internal/core technology or personalization products for an organization.
  • Strengths in building and leveraging stakeholder relationships to drive collaborative, multi-stakeholder projects.
  • Strong written and verbal communication skills.
  • 7+ years product management or equivalent experience across payments, billing systems, or technology products.
  • 3+ years experience driving roadmap strategy and definition, and end-to-end product delivery.
  • Experience contributing to engineering discussions around technology strategy and tradeoffs related to a product.
  • Strong analytical and quantitative skills; ability to use data and metrics to validate assumptions, recommendations, and decisions.

Get in touch

Finding the right people to help us build Root is a top priority. Whether you would like to explore the possibility of working together or simply learn more about the position, we’d love to hear from you!

Apply now
Join us.
At Root, we judge people based on the merit of their work, not who they are. Very few (if any!) people will fit every description; so if you are passionate about what this role entails, and are excited by solving real problems, we encourage you to apply; we want to learn about you, and what you can add to our team!

Who we are. 
Root Insurance is the nation’s first licensed insurance carrier powered entirely by mobile. We were founded on the belief that the services you need for everyday life should serve you better. That’s why we base insurance coverages on you, not your demographic. It’s the way insurance should be. And it’s all conveniently in an app.

What draws people to Root.
We’re a venture-backed technology company. Our early success is in large part due to our unwavering standards in hiring. We recognize that our product is only as good as the people building and promoting it. We look for individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and a highly analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:

Autonomy. For assertive self-starters, the opportunities to contribute are limitless.
Impact. By challenging the way it’s always been done, we solve problems that have a big impact on our business.
Collaboration. We encourage rich discussion and civil debate at every turn.
People. We are inspired by the collection of crazy-smart people around us.

Current job openings

Data Science
Customer Service
Business Development and Strategy

If you’d like to be a part of what we are building but don’t see an opening that suits you, email us at jobs@inc.joinroot.com.