We’re hiring a Mail Operations Specialist in Columbus, OH

The Position

​Just as we strive for best-in-class customer service for our policyholders, we aim for the same standard of excellence in-house, in the way we support our employees' workplace experience. As our Mail Operations Specialist, you will report to our Facilities Operations Manager and will be responsible for managing and elevating our employee mail/parcel system. You will work to ensure timely deliveries, identify and implement process improvements, and support the needs of multiple departments across Root’s entire business.

What you'll do

  • In office 5 days a week
  • Sort and distribute mail
  • Manage shipping supply inventory
  • Handling outgoing mail/parcel and related communications
  • Package items and ensure proper labeling
  • Collaborate with our mail carrier services
  • Engaging with internal employees/multiple departments fielding mail needs
  • Supporting Facilities Team in special projects

What we're looking for

  • 1-3 years office/facility administration experience
  • Strong communication skills
  • Organization and time management
  • Data entry skills- proficiency in G-Suite a plus
  • Ability to lift up to 50 lbs
  • Basic understanding of office equipment- printer, fax, postage machine
  • Communication and listening skills a must
  • Team-player with a “roll-up-your-sleeves” attitude and a desire to build a world-class workplace experience
  • Proficient computer skills
  • Problem-solving skills
  • Strong work ethic
  • Commitment to new skills
  • Excellent organizational skills and attention to detail
  • Ability to communicate with various levels of management

Get in touch

Finding the right people to help us build Root is a top priority. Whether you would like to explore the possibility of working together or simply learn more about the position, we’d love to hear from you!

Apply now

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If you’d like to be a part of what we are building but don’t see an opening that suits you, email us at jobs@inc.joinroot.com.