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We’re hiring a

Mail Operations Specialist

Columbus, OH

The Position

​Just as we strive for best-in-class customer service for our policyholders, we aim for the same standard of excellence in-house, in the way we support our employees' workplace experience. As our Mail Operations Specialist, you will report to our Facilities Operations Manager and will be responsible for managing and elevating our employee mail/parcel system. You will work to ensure timely deliveries, identify and implement process improvements, and support the needs of multiple departments across Root’s entire business.

What you'll do

  • In office 5 days a week
  • Sort and distribute mail
  • Manage shipping supply inventory
  • Handling outgoing mail/parcel and related communications
  • Package items and ensure proper labeling
  • Collaborate with our mail carrier services
  • Engaging with internal employees/multiple departments fielding mail needs
  • Supporting Facilities Team in special projects

What we're looking for

  • 1-3 years office/facility administration experience
  • Strong communication skills
  • Organization and time management
  • Data entry skills- proficiency in G-Suite a plus
  • Basic understanding of office equipment- printer, fax, postage machine
  • Communication and listening skills a must
  • Team-player with a “roll-up-your-sleeves” attitude and a desire to build a world-class workplace experience
  • Proficient computer skills
  • Problem-solving skills
  • Strong work ethic
  • Commitment to new skills
  • Excellent organizational skills and attention to detail
  • Ability to communicate with various levels of management

Get In Touch

Finding the right people to help us build Root is a top priority. Whether you would like to explore the possibility of working together or simply learn more about the position, we’d love to hear from you!

Apply now

Join us

At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.

Who we are

We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.

What draws people to Root

Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:

Autonomy—for assertive self-starters, the opportunities to contribute are limitless. Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business. Collaboration—we encourage rich discussion and civil debate at every turn. People—we are inspired by the collection of crazy-smart people around us.

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Root Inc.

80 E. Rich Street

Suite 500

Columbus, OH 43215

Copyright ROOT 2021. ROOT is a registered servicemark of Root Insurance Company, Columbus, OH. Disclaimer for quotes: We reserve the right to refuse to quote any individual a premium rate for the insurance advertised herein. Disclaimer for coverage: Coverage is available in the event of a covered loss. Exclusions may apply. Not available in all states. Disclaimer for savings: Based on savings reported by actual customers who purchased a new Root policy between October 2019 - July 2020; changes in coverage levels not evaluated. For California residents: Telematics is not used and resulting represented savings are not applicable. Referral program not applicable. Roadside Assistance purchased as separate coverage. Visit joinroot.com/califaq for more information. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.