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We’re hiring a

Product Analyst

Remote (or Columbus, OH)

The Role.

At Root, we’ve reimagined car insurance to make it smarter, more equitable, and a better experience for all. Using technology in smartphones, we’re able to measure driving behavior to give our customers the prices they deserve.

The CX team uses data, technology, and rapid innovation to create a dynamic experience tailored to our customers’ needs. The team is responsible for turning raw data into compelling stories that generate actionable insights, so strong technical skills, communication, and business acumen are a must.

If you love fast-paced environments and using data to solve problems, this may be the perfect opportunity for you.

What you'll be doing.

  • Analyze CX metrics across various customer segments to synthesize actionable insights that will help define strategies to optimize the Root experience and meet customer needs 
  • Conduct AB tests to determine the value of new business strategies and product features 
  • Proactively monitor business performance and design automated anomaly detection to identify opportunities 
  • Collaborate closely with product leaders, engineers, and designers to create product enhancements that will delight our customers
  • Communicate recommendations with data-driven support to senior leaders, both written and orally

What we're looking for.

  • 1+ years of work experience in analytics (preferably in CX or insurance-related)
  • Experience with SQL and BI software
  • Analytical mindset
  • Exceptional problem solving and critical thinking
  • Superior written and oral communication skills

Get In Touch

Finding the right people to help us build Root is a top priority. Whether you would like to explore the possibility of working together or simply learn more about the position, we’d love to hear from you!

Apply now

Join us

At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.

Who we are

We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.

What draws people to Root

Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:

Autonomy—for assertive self-starters, the opportunities to contribute are limitless. Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business. Collaboration—we encourage rich discussion and civil debate at every turn. People—we are inspired by the collection of crazy-smart people around us.

Open positions

Finance

5 open positions

Manager, Corporate FP&A

Columbus, OH

Legal

Research & Development

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Send your resume and what you’d love to do to jobs@inc.joinroot.com.

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Root Inc.

80 E. Rich Street

Suite 500

Columbus, OH 43215

Copyright ROOT 2021. ROOT is a registered servicemark of Root Insurance Company, Columbus, OH. Disclaimer for quotes: We reserve the right to refuse to quote any individual a premium rate for the insurance advertised herein. Disclaimer for coverage: Coverage is available in the event of a covered loss. Exclusions may apply. Not available in all states. Disclaimer for savings: Based on savings reported by actual customers who purchased a new Root policy between October 2019 - July 2020; changes in coverage levels not evaluated. For California residents: Telematics is not used and resulting represented savings are not applicable. Referral program not applicable. Roadside Assistance purchased as separate coverage. Visit joinroot.com/califaq for more information. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.