We’re hiring a Senior Claims Attorney in Columbus, OH

The Company: ​Root is a company of 650+ and (mindfully) growing. In March of 2015, we set out to build an insurance solution that did two things: 1) gave an unprecedented easy user experience and 2) used modern data to more accurately predict risk. We created a mobile car insurance app, and we changed the entire industry in the process. 

The Culture: Root has been rapidly growing for the last few years. Our early signs of success are in large part due to our unwavering standards in hiring. We recognize that our product is only as good as the people building it. We look for passionate problem solvers who can find solutions by moving through the cycle of ideation to implementation with curiosity and rigor. We work together as one team and expect every team member to lead with empathy and courage.

The role:  We are seeking a Senior Claims Attorney who will play a critical role in enforcing the fundamental fairness values on which Root was founded.  You will lead Claims Legal to think critically about the needs of our customers, and the Claims operation. The ideal candidate for this role will be adaptable, open to new ideas, and demonstrate excellent decision making and judgment skills. This is an exciting opportunity to help the Company continue to build and enhance an entirely new insurance experience from the ground up. This role is vital to Root’s success as we continue to to grow and expand into new markets rapidly.


  • Supervisory responsibility over Claims Legal. 
  • Contributes experienced insight towards claim coverage decisions, contract interpretation, and litigated claims.
  • Serves as a subject matter expert for policy contract questions and provides written coverage opinions when required.
  • Works closely with regulatory counsel to ensure compliance with state law.
  • Responsible for the hiring, maintaining, and auditing of outside defense counsel panel.
  • Responsible for the management and oversight of bad faith litigation.
  • Provide legal analysis, advice and support to Claims on claim-handling strategies.
  • Provide advice and support to Claims on good faith claims-handling.
  • Provide legal analysis and advice to Claims regarding developments in statutory and case law.
  • Prepare and present internal training to Claims on legal issues pertaining to applicable insurance laws and litigation.
  • Draft and edit form letters.  
  • Provides input for continuous development of claims guidelines and best practices.
  • Recommends potential product developments and process improvements.
  • Provides technical claims recommendations in an effort to improve case outcomes.
  • Interacts and communicates effectively with claims leadership and business partners.

Preferred Skills and Competencies:

  • J.D. with an active license to practice law 
  • 8+ years of relevant experience 
  • Claim litigation experience preferred 
  • Leadership experience preferred 
  • Strong technical understanding of property and casualty principles
  • Ability to build collaborative working relationships
  • Communicates and collaborates effectively in a matrixed environment
  • High sense of professionalism 
  • Great attention to detail
  • Self-starter and ability to work independently and effectively prioritize work
  • Ability to handle ambiguity and quickly adapt when changes occur
  • Strong written and oral communication skills
  • Ability to approach problems with an open mind

Get in touch

Finding the right people to help us build Root is a top priority. Whether you would like to explore the possibility of working together or simply learn more about the position, we’d love to hear from you!

Apply now

Current job openings

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If you’d like to be a part of what we are building but don’t see an opening that suits you, email us at [email protected].