We’re hiring a

High Volume Recruiter - Operations

Texas, United States

We are searching for a High-Volume Recruiter to join us in building the most transformative technology company ever. We have been able to hire the best team for Root by being intimately aware of who we are and who we are not. We need smart, empathetic problem solvers to provide incredible support to our customers. As a Recruiter you will work closely with our Claims and Customer Service leadership to continue building Root’s best-in-class customer experience. With this in mind, we expect this dedicated and driven recruiter to study the business, work with leadership and our recruiting team to understand current/future recruiting needs and be a thought partner in ideating/executing solutions. We are looking for someone with a passion for supporting the business and elevating our talented teams.


What you'll do.

  • Facilitate and manage the coordination of our hiring process (scheduling, travel, coordination, etc.).
  • Build a critical understanding of the Claims and Customer Service teams’ needs when it comes to talent; utilize that understanding to serve as a sounding board for leadership.
  • Live between the business and the candidate - it is your responsibility to use your context on the needs of the business and the perspective of the candidate to create a best-in-class candidate experience at every touchpoint.
  • Reach out to qualified candidates utilizing tools like LinkedIn, Indeed, and other platforms.
  • Explore new channels and strategic partnerships for recruiting and using data to validate or eliminate each hypothesized approach.
  • Critically evaluate our hiring processes and solutions to ensure that we are approaching each specific problem with the best possible solution.


What you should have.

  • 3+ years of recruiting experience. Experience with high-volume, customer-facing positions required.
  • Exemplary communication skills - we believe the best communication is honest, empathetic, and clear.
  • Creative thinking and intellectual curiosity - you will have a high degree of responsibility and ownership over your unique approach. Often, the best approach is not the first one suggested. The ability to think outside the box will be an asset in this role.
  • Analytical skills - we use data to drive decisions and we are hoping for you do too.
  • Ability to iterate quickly - the solutions we have used in the past are not always what should be used today. We change our approach with the dynamic needs of the business.
  • Ownership - you will be working with a great deal of autonomy to meet our hiring needs. We are hoping you thrive when given the opportunity and freedom to solve problems.


Get In Touch

Finding the right people to help us build Root is a top priority. Whether you would like to explore the possibility of working together or simply learn more about the position, we’d love to hear from you!

Apply now

Join us

At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.

Who we are

We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.

What draws people to Root

Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:

Autonomy—for assertive self-starters, the opportunities to contribute are limitless. Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business. Collaboration—we encourage rich discussion and civil debate at every turn. People—we are inspired by the collection of crazy-smart people around us.

The people of Root

Open positions


1 open position

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Remote - United States



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2 open positions


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Root Inc.

80 E. Rich Street

Suite 500

Columbus, OH 43215

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