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We’re hiring an

Inside Sales Manager

Remote (United States)

The position.

At Root, the customer is at the heart of all we do. Our Sales team is the gateway to our customers first impressions and directly shapes both our customer experience and their product relationship. We’re looking to grow our sales team with a talented leader who can:

What you’ll be doing.

  • Lead and mentor a team of Sales Leaders and ensure sales operations are performing to expectations
  • Identify staffing trends to initiate hiring, promotion, transfer needs 
  • Provides expertise to team in educating, advising, and consulting potential customers on coverage choices and product offerings
  • Provide in the moment coaching/feedback to team members, as well as ongoing formal performance reviews where you will implement actionable advice to improve team results
  • Review data analytics to ensure sales targets are being met 
  • Communicate data trends, both team performance and product performance, to Sr Manager of ISA and other key stakeholders
  • Provide recommendations to improve internal tools, product/app, marketing and the overall customer buying experience
  • Establish, promote and maintain a culture dedicated to unbreaking the sales experience every day by instilling a trusted buying experience for our customers
  • Onboarding/Training for Inside Sales Agents
  • Lead strategy development to improve customer satisfaction delivery and streamline organizational alignment

What we’re looking for.

  • Bachelor degree or equivalent in Marketing, Business Administration, Business Management, or related field
  • 3-4 years of sales or customer service leadership experience or equivalent, insurance background preferred
  • P&C License (or willingness to obtain within 30 days of employment)
  • Sales mentality with a desire and commitment to helping our customers
  • Ability to work in a fast paced, high volume call environment
  • Ability to handle responsibilities and assignments with limited oversight
  • Excellent written/verbal communication and problem-solving skills 
  • Ability to be timely, patient, and attentive to customer needs and requests 
  • Friendly disposition with natural ability to read customers and use active listening to determine needs
  • Willing to go the extra mile attitude 
  • Willingness to learn and ability to gain deep knowledge of the insurance product and smartphone app 
  • Detail oriented with affinity for multi-tasking 
  • Basic knowledge of Microsoft Office and Google Suites

Get In Touch

Finding the right people to help us build Root is a top priority. Whether you would like to explore the possibility of working together or simply learn more about the position, we’d love to hear from you!

Apply now

Join us

At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.

Who we are

We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.

What draws people to Root

Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:

Autonomy—for assertive self-starters, the opportunities to contribute are limitless. Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business. Collaboration—we encourage rich discussion and civil debate at every turn. People—we are inspired by the collection of crazy-smart people around us.

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Send your resume and what you’d love to do to jobs@inc.joinroot.com.

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Root Inc.

80 E. Rich Street

Suite 500

Columbus, OH 43215

Copyright ROOT 2021. ROOT is a registered servicemark of Root Insurance Company, Columbus, OH. Disclaimer for quotes: We reserve the right to refuse to quote any individual a premium rate for the insurance advertised herein. Disclaimer for coverage: Coverage is available in the event of a covered loss. Exclusions may apply. Not available in all states. Disclaimer for savings: Based on savings reported by actual customers who purchased a new Root policy between October 2019 - July 2020; changes in coverage levels not evaluated. For California residents: Telematics is not used and resulting represented savings are not applicable. Referral program not applicable. Roadside Assistance purchased as separate coverage. Visit joinroot.com/califaq for more information. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.