"Why I joined Root"

How Root helped pay for this family’s vacation

Seneca W. has always been skeptical of insurance companies: “You pay all this money and then when [an accident] actually happens, they give you the runaround,” explains the 36-year-old father of two from Mount Washington, Ohio.

Two children in front of a car

Seneca’s policy with Allstate was too expensive, but he was convinced better, more affordable options simply didn’t exist. Fast forward a couple years—he hears an ad on YouTube for a new kind of car insurance company. (Spoiler: It was us.)

Intrigued, Seneca downloaded the Root app, took the test drive, and got a quote for about half of what he was paying. Despite the savings, he held onto the quote for a month.

And then, enough was enough.

“My bill with Allstate was coming up, and I thought, ‘I can’t pay this anymore. I can’t pay $340 a month anymore,’” Seneca said. “So I pulled the trigger on Root."

Seneca and his younger daughter

“Now I’m paying $158 a month for the same two cars, same coverage, the same everything.”

Within a few months of joining Root, Seneca and his wife Venita saved enough money to take a family vacation. They used their Root savings to pay for a hotel room in Indianapolis and tickets for the Children’s Museum. “That was awesome. My kids loved that.”

After two years, his experience with Root has been “10 out of 10. I haven’t had any major issues. And any issues I have had, or questions I’ve had, I’ll send an email and have a reply an hour or two later.”

Seneca driving his car

About Seneca

Age: 36
Address: Mount Washington, Ohio
Family: Wife, Venita; two children, Nevaeh, 13, Martez, 9
Job: Back-end processing at Lockbox at U.S. Bank
Favorite musical artist(s): Lil’ Wayne, Drake
First car: 1989 Toyota Celica
Current car: 2011 MazdaSpeed 3

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